“So if a city is a website (or a mobile site or an Android app or iPad app), what can we learn about the users who live there? In city planning terms, this question is one of urban design. And if the information architect is the architect, the art director the interior designer, and the developer the contractor, then the experience designer is the urban designer. The goal is to make an overall livable community, not just one that works but one where users want to live.” - × × ×