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The Evolution Of Community Management: How has community management evolved as games change from packaged products to online services? Gamasutra speaks to CrowdStar, CCP, and Insomniac to investigate how three very different companies manage their communities. - http://www.gamasutra.com/view...
“While community managers were once known as "forum monkeys" whose job it was to simply moderate the forums "and make sure nobody's puts any nasty pictures on the message boards," today they have become an integral part of the design team. "The designers want to know how the gamers are reacting, but they can't spend hours each day reading 200-post forum threads," she says. "So they've come to depend on us to read all the feedback, distill it down into a summary, and then tell them what most of the players want and what they don't want.” #trendtaste #стайность #продакт_менеджмент #проигры - × × ×